You don’t need to have all the answers before you call. You just need to be willing to have a conversation. We’ll meet you where you are.

Get help today.

We know this call isn’t easy. When you reach out, you’ll talk with a member of our team who has spent years helping clients and families find the right path forward. We’ll answer your questions honestly, explain how our programs work, and help you understand whether Lighthouse is the right next step. If it is, we’ll handle the logistics – insurance verification, clinical assessment, scheduling. The hardest part is reaching out.

call Us @ 214-717-5884

verify insurance

We’re available by phone Monday through Friday, 9:00am – 6:00pm CST. Insurance verifications can be submitted online at anytime. Your privacy and confidentiality are our top priorities – and your information will be handled with care.

Our clinical office is located at 3333 Welborn St. Ste 300, Dallas, TX 75219.

If you are a professional interested in working at or with Lighthouse, please email careers@lighthouserecoverytx.com.

Media professionals seeking information, interviews, or commentary can reach us at media@lighthouserecoverytx.com.

Paying for Treatment

Lighthouse is in-network with select insurance carriers and works with many other insurers on an out-of-network basis. Our clinical programming (PHP and IOP) is typically covered by insurance, while the housing portion of our Extended Care program is paid privately. We do not accept Medicare or Medicaid.

Before treatment begins, we’ll verify your benefits and provide you with transparent and upfront pricing – so you’ll know exactly what to expect. We accept payment via major credit and debit cards as well as bank transfers.

Standards for Success

Treatment works when you’re present, consistent, and accountable. Attendance at Lighthouse isn’t just about your own progress – it’s about respecting the other clients in your group and the staff who show up for you every day. We want to be flexible when life throws something unexpected your way, but flexibility has limits. Accountability comes first. If you’re here, you need to treat this program as a priority.

Please provide at least 24 hours’ notice if you need to cancel a session, otherwise a fee will apply. Arriving more than 10 minutes late means you will not be admitted to group or your individual appointment. If you miss a session due to a medical emergency, documentation will be required. Repeated absences – regardless of notice – may lead to discharge. These expectations exist because recovery demands consistency.

Frequently asked questions.

Find answers on all things at Lighthouse.

How do I know if treatment is really necessary?

If you’re asking the question, it’s worth a conversation. Addiction doesn’t improve on its own, and waiting for things to get worse often makes treatment harder, not easier. Signs that professional help is needed include repeated failed attempts to cut back or stop, consequences piling up at work, school, or home, strained relationships, withdrawal from people and activities, or any involvement with legal or financial trouble tied to substance use. If any of this sounds familiar, treatment is the appropriate response. And if we’re not the right fit, we’ll point you in the right direction.

What is required to start?

An open mind – we’ll bring the solution. Starting is simpler than most people expect. The first step is a phone call -we’ll ask some basic questions to understand the situation and determine which program might be the right fit. From there, we’ll verify insurance benefits (if applicable), schedule a clinical assessment, and coordinate a start date. In many cases, clients can begin within a few days. Real, lasting change is possible. We’ve seen it happen hundreds of times. If you’re ready, we’re ready.

What if my loved one doesn’t want to go to treatment – or doesn’t think they have a problem?

This is common, and it doesn’t mean treatment can’t work. Many of our clients – especially in our Extended Care program – arrive because their family made it clear it was time, not because they were ready on their own. That’s okay. Willingness doesn’t always come before treatment – sometimes it develops during treatment once the fog begins to lift and real progress becomes possible. Our program is designed to meet clients where they are and help them find their own reasons to stay. If you’re considering making the call on behalf of a loved one, we can help you think through how to approach that conversation.

What’s the difference between inpatient, outpatient, and extended care?

Inpatient or residential treatment typically refers to short-term programs – often 30 days – where clients live on-site at a facility and receive intensive, round-the-clock care. Outpatient treatment allows clients to live at home (or in a sober living environment) while attending structured programming during the day or evening. At Lighthouse, our outpatient programs include Partial Hospitalization (PHP) and Intensive Outpatient (IOP), both of which provide clinical care without requiring clients to live on-site. Our Extended Care program combines the best of both worlds – clients live in one of our structured sober living homes while attending clinical programming, receiving psychiatric support, case management, and life-skills training over six to twelve months. It’s designed for clients who need more time, more structure, and more support.

How much does treatment cost, and will insurance cover it?

Our clinical programs – Partial Hospitalization (PHP) and Intensive Outpatient (IOP) – are covered by most major insurance providers. We’ll verify your benefits before treatment begins so you know exactly what to expect. The sober living component of our Extended Care program is not covered by insurance and is paid privately. We’re happy to walk you through costs, payment options, and what your insurance will and won’t cover – just give us a call.