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Privacy Policy

Thank you for visiting the Lighthouse website and reviewing our Privacy Policy. This policy pertains to and all Lighthouse Recovery funded websites. Your privacy is important to Lighthouse. This privacy statement provides information about the personal information that Lighthouse collects, and the ways in which Lighthouse uses that personal information.

Personal information collection

Lighthouse may collect and use the following kinds of personal information:

Non-personally identifiable information

We may use non-personally identifiable information collected from you and other website users to perform statistical analyses of user behavior and characteristics. These aggregated statistics would be used to improve the site and for product development and marketing purposes generally. We also may provide such aggregated information to funding sources and other third parties for certain purposes, but such statistics contain no personally identifiable information and cannot be used to gather such information.

Personally identifiable information

The personally identifiable information you provide to us when using this site may be used to provide products and services to you, to enhance your experience at the site, and, if applicable, to enhance your experience as a user of Lighthouse’s products and services. Information about you may also be received by us when the site is accessed by you via various social media outlets. Your privacy settings with the social network generally establish the amount and type of data that we may receive from it. You should adjust your privacy settings to your preferences on those social media outlets.

Where Lighthouse discloses your personal information to its agents or sub-contractors (“Outside Contractors”) for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement. Access to your personally identifiable information by these contractors is limited to the information reasonably necessary in order for these Outside Contractors to perform their limited function for us. We also require that these contractors (i) protect the privacy of your personally identifiable information consistent with this Privacy Policy, and (ii) not use or disclose your personally identifiable information for any purpose other than providing us with products or services for which we contracted. In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Lighthouse may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

Cookies and other tracking technology

We, and third parties doing business with the site including outside contractors, may use cookies, web beacons, local shared objects, tags, scripts, stationary and mobile advertising identifiers and like technologies (“Cookies”) in connection with use of this site by you, mobile applications and third party websites. Cookies may have unique identifiers, and be present on your computer or mobile device they may also be present on the site or in emails that we send to you. Information about you and your use of the site may be transmitted by Cookies including, without limitation, information concerning your type of browser, device identifier, IP address, search preferences, the date and time of your use, your click through activity with respect to advertisements and time, location and length of visit. Cookies may be stored only during an individual session or indefinitely.

Lighthouse may use Cookie-gathered data in order to: (i) facilitate your use of the site such as remembering information to avoid you having to subsequently re-enter it on your next visit to the site; (ii) customize your experience on the site; (iii) collect aggregate metrics such as aggregate visitors, demographic usage, geographic usage and total traffic to the site; (iv) for quality assurance purposes and to correct malfunctions; and (v) to provide site enhancements and evaluations.

Outside Contractors and other linked sites may use Cookies and collect and use your information derived therefrom differently than Lighthouse. You must refer to their applicable terms regarding the same. We are not responsible for the use of Cookies and collection and use of your information for anyone other than us.

Securing your data

Lighthouse uses commercially reasonable physical, administrative, and technological safeguards to preserve the integrity and security of all information we collect and that we share with our Outside Contractors, users and service providers. However, no security system is impenetrable and we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

Updating this statement

We may revise this privacy policy from time to time. The most current version of the privacy policy will govern our collection, use, and disclosure of information about you and will be located on the site. By continuing to access the site or use any services and products related thereto after those changes become effective, you agree to the revised privacy policy.

Other websites

This website contains links to other websites. Lighthouse is not responsible for the privacy policies or practices of any third party. These references and links are provided as aids to help you identify and locate other resources that may be of interest, and are not intended to state or imply that Lighthouse sponsors, endorses or is affiliated or associated with the persons or entities who provide such information, products or services, nor are the references or links intended to state or imply that Lighthouse is legally authorized to use any trade name, registered trademark, logo, legal or official seal, or copyright symbol that may be reflected in them.

Contact Lighthouse

If you have any questions about this privacy policy or Lighthouse’s treatment of your personal information, please email us at [email protected].

Privacy Policy Regarding Protected Health Information

This notice describes how medical information regarding your health care, including payment for health care is protected by two federal laws: The Health Insurance Portability and Accountability Act of 1966 (“HIPAA”), 42 U.S.C. & 1320d et seq., 45 C.R.F. Part 160 & 164, and the confidentiality Law, 42 U.S.C. & 290dd-2, 42 C.F.R. Part 2. Under these laws, Lighthouse Recovery may not say to a person outside of Lighthouse Recovery that you attend the program, nor may Lighthouse Recovery disclose information identifying you as an alcohol or drug abuser, or disclose any other protected information except as permitted by federal law.


This Notice Describes Our Practices and Those of:
– Any health care professional allowed to enter information into your chart
– Any employee we allow to help you while you are here; and
– All employees of any hospital, clinic, laboratory, or other facility affiliated with Lighthouse Recovery.

All of these people follow the terms of this notice. They also share protected health information with each other for treatment; payment of health care operations as described in this notice.

Our Pledge Regarding Health Information:

Lighthouse Recovery uses health information about you for treatment, to obtain payment for treatment, for administrative purposes, and to evaluate the quality of care that you receive. Your health information is contained in a medical record that is the physical property of Lighthouse Recovery.

We understand that health information about you and your health is personal. We are committed to protecting health information about you. This notice will tell you about the ways in which we may use and disclose health information about you. We also describe your rights and certain obligations we have regarding the use and disclosure of health information.

Lighthouse Recovery is Required By Law To:

– Make sure that medical information that identifies you is kept private.
– Give you this notice of our legal duties and privacy practices with respect to medical information about you.
– Accommodate reasonable requests you may make to communicate health information by alternative means or alternative locations.
– Follow the terms of this notice that is currently in effect.

For Treatment: Lighthouse Recovery may use your health information to provide you with medical treatment for services. For Example, information obtained by a health care provider, such as physician, nurse, or other person providing health care services to you, will need record information in your record that is related to your treatment. This information is necessary for health care providers to determine what treatment you should receive. Health care providers will also record actions taken by them in the course of your treatment and note how you respond to the actions.

For Payment: Lighthouse Recovery may use and disclose your health information to others for purposes of receiving payments for treatment and services that you receive. For example, a bill may be sent to you or a third party, such as an insurance company, HMO, or health plan. The information of the bill may contain information that identifies you, your diagnosis, and treatment or supplies used in the course of treatment.

For Health Care Operations: Lighthouse Recovery may use and disclose health care information about you for operational purposes. For example, your health information may be disclosed to members of the medical staff, risk, or quality improvement personnel, and others to:

– Evaluate the performance of our staff
– Assess the quality of care and outcomes in your case and similar cases
– Learn how to improve our facilities and services
– Determine how to continually improve the quality and effectiveness of the health care we provide

Appointments/Health Related Products and Services: Lighthouse Recovery may use your information to contact you to provide appointment reminders. Lighthouse Recovery may also contact you to tell you about treatment alternatives or other health-related benefits and services that may be of interest to you.

Others Involved In Your Care: Lighthouse Recovery may release relevant health information to a family member, friend, or anyone else you designate in order for that person to be involved in your case or payment related to your case. Lighthouse Recovery may also disclose health information to those assisting in disaster relief efforts so that others can be notified about your condition, status and location.

Fundraising: Lighthouse Recovery does not use information for fundraising unless authorized, in writing, by you.

Required By Law: Lighthouse Recovery may use and disclose information about you as required by law. For example, Lighthouse Recovery may disclose information for the following purposes:

– For judicial and administrative proceedings pursuant to a court order.
– To prevent or control disease, injury, or disability
– To report births and deaths
– To report reactions to medications or problems with products
– To notify a person who may have been exposed to a disease or may be at risk for contracting or spreading a disease
– To notify the proper authorities if we believe a client has been the victim of abuse, neglect, or domestic violence. We will only make this disclosure if you agree or when required or authorized by law.

Public Health: Your health information may be used or disclosed for public health activities such as assisting public health authorities or other legal authorities (State Health Department, Center for Disease Control, Etc.) to prevent or control disease, injury, or disability, or for other public health activities.

Health Oversight Activities: Lighthouse Recovery may disclose your health information to a health oversight agency for activities authorized by law. Examples of these activities include audits, investigations, and inspections to monitor the health care system and compliance with laws and regulations.

Decedents: Health information may be disclosed to funeral directors or coroners to enable them to carry out their lawful duties.

Health and Safety: Your health information may be disclosed to avert a serious threat to the health and safety of you and any person pursuant to applicable law.

Workers Compensation: Your health information may be used or disclosed in order to comply with laws and regulations related to Worker’s Compensation.

Other Uses: Other uses and disclosures will be made only with your written authorization. You may revoke an authorization except to the extent Lighthouse Recovery has taken action in reliance to it.

Your Health Information Rights

Under HIPAA you have the right to:

– Obtain a copy of this notice of information practices upon request
– Request an amendment to your health information under certain circumstance
– Request a confidential communications of your health information by alternative means or at alternative locations. Please be advised that this request for alternative means or locations of communications applies only to this provider or location.
– Receive an accounting of disclosures made of your health information
– Request a restriction on certain uses and disclosures of your information; however, Lighthouse Recovery is not required to agree to a requested restriction.

Change to This Notice: Lighthouse Recovery reserves the right to change the terms of this notice and make the new terms effective for all protected health information kept by Lighthouse Recovery. Lighthouse Recovery will post a copy of the current notice in the facility. You may also get a current copy by contacting our Human Resources Department. (address at the end of this statement). The effective date of the notice is at the bottom of each page of this document.

Complaints: If you believe your privacy rights have been violated, you may file a complaint with Lighthouse Recovery or;

Texas Health and Human Services Commission
Regulatory Services Complaint and Incident Intake, Mail Code E-249
P.O. Box 149030
Austin, TX 78714-9030
(512) 834-6650 Option 8
[email protected]

The U.S Department of Health and Human Services,
200 Independence Avenue SW
Washington, DC, 20201
Phone # 202-619-0257 or toll free at (877) 696-6775


The Commission on Accreditation of Rehabilitation Services
Phone # (520) 325-1044 or toll-free at (888) 281-6531.

To file a complaint with Lighthouse Recovery, submit your written complaint to our Compliance Officer or Chief Operating Officer (address at the end of this notice). You will not be penalized for filing a complaint.

Contact Information for Questions or To File a Complaint:

If you have any questions about this notice, want to exercise one of your rights that are described in this notice, or want to file a complaint, please contact Lighthouse Recovery at:

Lighthouse Recovery at 5344 Alpha Rd, Dallas, Texas, 75240