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Frequently Asked Questions

What insurances do you accept?

Lighthouse works commonly with Insurance Providers such as:

  • Aetna
  • Ambetter
  • Blue Cross Blue Shield
  • Bright Healthcare
  • Cigna
  • Friday
  • Humana
  • Magellan
  • Multiplan
  • Optum
  • and many more

For client not wanting to use their insurance, we offer competitive Private Pay rates and in-house financing. We do not accept Medicare or Medicaid. To verify your insurance, please use this link.

How much does Treatment cost?

Our goal, first and foremost, is to provide the best treatment possible. We have seen, far too often, clients and families coming to Lighthouse after numerous other failed attempts at treatment. We have built programming designed to give clients a foundation for lasting recovery. That being said, we operate differently, such as only allowing 8 persons per Clinical Group versus an industry average of 24. This means more staff, more accountability, and significantly better success rates.

We decided as a company that working with most Insurance Providers on an In-Network basis would make treatment as affordable for clients as possible. This means lower deductibles and lower out-of-pocket maximums than other facilities. Cost should not be a barrier to treatment.

Although all of our Clinical Programs such as Partial Hospitalization (PHP) and Intensive Outpatient (IOP) are covered by insurance, Sober Living and Recovery Coaching are not yet seen as “reimbursable services” by Insurance Providers yet.

How long does Treatment last?

Although somewhat dependent on the individual and therefore the services provided in Dallas, TX, we can speak in general terms about each service to offer a rough timeline:

  • Partial Hospitalization (PHP): 4 week program consisting of Group and Individual Therapy, and Psychiatric services for 6 hours per day, 5 days per week. Most clients (95%+) after graduating from PHP will “step-down” to the IOP level of care.
  • Intensive Outpatient (IOP): 3 month program consisting of Group and Individual Therapy for 3 hours per day, 3 days per week.
  • Sober Living: we ask for a 3 month minimum commitment and most clients stay for an average of 4-5 months. We have had clients discharge successfully after 3 months and some stay for upwards of 2 years. It all depends on the individual and their progress.
  • Recovery Coaching: most clients work with a Coach for an average of 6-12 months.

How do I get started?

We’ve streamlined our process to make sure getting help is easy. Most clients starting the Partial Hospitalization (PHP) or Intensive Outpatient (IOP) program can get started as quickly as the next day after getting in touch with us.

  1. Call us at 214-396-0259, fill out a Contact Form, or an Insurance Verification Form.
  2. You’ll be greeted by an Admissions Specialist who will want to learn more about your specific situation and history. If Lighthouse is seemingly a good fit, we’ll set up a tour or an assessment so you can meet our staff and see the facility.
  3. All clinical assessments are read by our Clinical Director, Dr. Brooke Keels, and she’ll make a recommendation for programming.
  4. We’ll communicate with you what this recommendation is and also discuss insurance availability, pricing, and scheduling.
  5. After that, it’s some simple paperwork, and you’re good to go!

What if I can’t time off of work?

The Family and Medical Leave Act (FMLA) provides job-protected leave to address mental health conditions. Eligible employees may take “FMLA leave” for their own serious health condition, or to care for a spouse, child, or parent because of a serious health condition. An eligible employee may take up to 12 workweeks of leave. We will work you to submit the proper paperwork so you have the time you need to get help.

When and why was Lighthouse founded?

Lighthouse was founded in 2016 to provide an intentionally designed, individually tailored, and community-focused approach to Addiction Treatment.   Our programs in Dallas, TX, give individuals the accountability, structure, and real-world applications necessary for long-term success.

What is the Lighthouse philosophy?

We address the core issues that continue to undermine long-term recovery. By providing a tailored approach for each individual, we can treat the root causes rather than just the symptoms. Every individual affected by addiction is capable of returning to everyday life if they are equipped with the proper tools.

Why should I trust Lighthouse Recovery with my loved one?

With over 50 years of addiction treatment experience, our staff understands the issues that continue to derail recovery. By learning about our clients, their history, and their needs, we can address the whole picture and not just pieces of it. Our approach to the issues associated with addiction allows us to move even the toughest of cases forward in the recovery journey. Furthermore, we adhere to, and surpass, the industry’s highest standards and are accredited by:

Get Started Today

Getting started is easy. Use one of the options here to get in touch with a Lighthouse Staff member. We'll discuss your needs, expectations for Treatment, and our programming options. We look forward to speaking with you and thank you for your trust.
CALL US: (214) 760-6933